FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at contact@malabardirect.co.uk. Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at contact@malabardirect.co.uk

Q. Where do you ship from?
A. We ship from our warehouses located in Slough ,UK

Q. How long will it take for my items to arrive?
A. It will usually take 1-2 business days for all orders to arrive once confirmed the shipment slot , Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?
A. It will take usually 1 business day upon request.

Q. Is shipping really FREE?
A. Yes, shipping is Free for orders more than £40

Q. Where is your company located?
A. Our company is located in Slough ,UK

Q. Which currency will I be charged in?
A. We process all orders in GBP.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to contact@malabardirect.co.uk

Q. How can I pay?
A. We accept all Major Credit Cards: Visa, MasterCards, Paypal

Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.